{"id":32156,"date":"2024-02-19T10:24:28","date_gmt":"2024-02-19T09:24:28","guid":{"rendered":"https:\/\/dedicalo-neu.leineglueck-demo.de\/?page_id=32156"},"modified":"2025-06-19T17:47:40","modified_gmt":"2025-06-19T15:47:40","slug":"success-story-computacenter","status":"publish","type":"page","link":"https:\/\/www.decidalo.com\/en\/success-story-computacenter\/","title":{"rendered":"Success Story Computacenter"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1708338440484{padding-top: 10vh !important;padding-right: 10vh !important;padding-bottom: 10vh !important;padding-left: 10vh !important;background-image: url(https:\/\/www.decidalo.com\/wp-content\/uploads\/2018\/05\/15052122.jpg?id=9601) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;200px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1706885673044{padding-top: 0px !important;padding-bottom: 4vh !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Optimal marketing of skills&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23005a8d&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; gap=&#8221;35&#8243;][vc_column_inner offset=&#8221;vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p><span style=\"color: #005a8d;\">The IT service provider Computacenter had reached the limits of the software it had developed in-house for managing its employees\u2019 skills and CVs. The company saw this as an opportunity to replace the old application with the standard software dec\u00eddalo. After successful implementation of that software, Computacenter is already planning the next steps. Computacenter, Europe\u2019s leading independent IT service provider, offers a wide range of skills. To ensure efficient use of the company\u2019s skills and know-how for client projects, Computacenter has long since established a resource management system with dedicated professional resource managers. The main task of this system is the staffing of customer projects with the employees best suited to the task. Often, this requires proving the candidates\u2019 qualifications to the customer. For this purpose, employee profiles, so-called CVs, are generated as PDF documents. Various developments in the past have led to there being several sources of data on employees\u2019 skills, certifications, project experience, and advanced training. To generate the CVs, these data were merged in a tool developed inhouse. Resource management could search the data by required skills and download the CVs of the candidates listed in the search results. Collecting and searching the skills data was based on an extensive skills catalog stored in the human resource management system SAP HCM.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1708339101595{padding-top: 0px !important;padding-bottom: 8vh !important;background-color: #fafafa !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Limits of the in-house system&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23005a8d&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;9600&#8243; img_size=&#8221;large&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<p>Over time it became more and more difficult to maintain the necessary quality of data in the old tool. The outdated user interface and the increasingly mushrooming skill catalog led employees to maintain their profiles outside of the system in the word processing program Word. This made resource management\u2019s work more difficult and adversely affected the quality of the CVs. As a result, more manual input and longer processing times were required.<\/p>\n<p>Necessary improvements and upgrades of the in-house development could not be implemented quickly enough to stop maintenance and updating of CVs in Word.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1708339094513{padding-top: 0px !important;padding-bottom: 8vh !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Decision after feasibility study&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23005a8d&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<p>Since further investments in the in-house development seemed not profitable, Computacenter decided to look for a standard solution. The company quickly identified dec\u00eddalo from Data Assessment Solutions as a promising candidate thanks to its clear focus on the IT service and consulting industry and the high number of requirements it met.<\/p>\n<p>First, as part of a Proof of Concept (PoC) the practical feasibility of the requirements was assessed. A core objective of the new solution was enhancing the quality of the CVs. Project descriptions were to be standardized by means of text modules. In addition, employees were to be provided with role-specific suggestions for rounding out their skill profiles. Both requirements were implemented successfully with dec\u00eddalo in the PoC.<\/p>\n<p>Of course, employees should not have to create their profiles anew in the new system, but should be able to find and reuse their data from the old system. Data Assessment Solutions convinced in this regard thanks to its extensive experience with similar migration projects for international IT providers.<\/p>\n<p>\u201cWe chose dec\u00eddalo because of its flexibility and its speed. The application convinced us above all because of its high customer-specific CV quality.\u201d This is how one member of the project team for the tool selection summed up the decision-making process.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1708339119637{padding-top: 0px !important;padding-bottom: 8vh !important;background-color: #fafafa !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;In four months from pilot to go-live&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23005a8d&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<p>In February 2017 Data Assessment Solutions was hired to introduce dec\u00eddalo at Computacenter. As part of the data migration, the skill catalog was streamlined considerably and given a clear, easy-to-use structure. A link to the SAP human resource system was established via interfaces so user and master data could be imported. Authorization concepts, workflows, email notifications, and reports were set up, and the new CV templates, redesigned in connection with the introduction of dec\u00eddalo, were implemented.<\/p>\n<p>In June 2017 the solution went operational as software-as-a-service, initially only for a pilot group. With the help of that group\u2019s feedback the system was optimized further, and at the same time the full-scale roll-out was being prepared. A support process was established in which 1st and 2nd level support was to be provided by Computacenter and 3rd level support by Data Assessment Solutions. To train its employees, Computacenter created training videos. In October 2017 the solution was rolled out for 2,500 users in Germany.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1708339133332{padding-top: 0px !important;padding-bottom: 8vh !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Improvement across the board&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23005a8d&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner][vc_column_inner][vc_column_text]Right from the first day the feedback was overwhelmingly positive. In particular, users emphasized the intuitive and clear user interface. The amount of time employees and resource managers had to spend on CV management was reduced significantly. In particular, the efficient search function and the easy adaptability of CVs for export received high praise from users.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<p>\u201cdec\u00eddalo allows us to give our CVs a high-quality design and to optimally market the know-how of our employees,\u201d says Maik Str\u00f6ber, Senior Teamleader Technical Resources Group and project leader for the dec\u00eddalo introduction, in describing the solution\u2019s crucial added value.<\/p>\n<p>The efficient marketing of competence is at the core of the IT service and consulting business. Quickly finding the right experts and convincingly presenting their skills are critical success factors. Thanks to dec\u00eddalo, Computacenter has achieved impressive numbers: since the introduction of dec\u00eddalo, the company has generated on average 1,300 CVs per month.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;9599&#8243; img_size=&#8221;large&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1708339143045{padding-top: 3vh !important;padding-bottom: 8vh !important;background-color: #fafafa !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Outlook&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23005a8d&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner][vc_column_inner][vc_column_text]Based on the success in Germany, Computacenter plans to roll out dec\u00eddalo internationally and is also preparing to link it to other business processes.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1706885624056{padding-top: 3vh !important;padding-bottom: 8vh !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;About Computacenter&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23005a8d&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;20px&#8221;][vc_single_image image=&#8221;32495&#8243; img_size=&#8221;large&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/www.decidalo.com\/wp-content\/uploads\/2018\/06\/Success-Story_Computacenter_DAS_EN.pdf&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]The British Computacenter PLC is Europe\u2019s leading independent provider of IT services that helps users and their businesses succeed. The company advises organizations on their IT strategy, implements the most appropriate technologies, optimizes their performance, or manages its customers\u2019 IT infrastructure. Computacenter supports CIOs and IT departments in large companies and public authorities, helping them maximize their productivity as well as the value of their IT for their internal and external customers. In 2017 Computacenter with its ca. 15,000 employees achieved sales of GBP 3.8 billion. In Germany Computacenter employs a staff of about 6,200 and in 2017 achieved sales of Euro 1.97 billion.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1706885629015{padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.decidalo.com\/wp-content\/uploads\/2024\/01\/CTA-backgorund-2.jpg?id=29455) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;cta-section&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-7 vc_col-md-7 vc_col-xs-12 vc_hidden-xs&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1706560112265{padding-top: 10vh !important;padding-bottom: 10vh !important;background-color: rgba(253,115,3,0.65) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;*background-color: rgb(253,115,3) !important;}&#8221; el_class=&#8221;cta-orange&#8221; offset=&#8221;vc_col-lg-5 vc_col-md-5 vc_col-xs-12&#8243;][vc_custom_heading text=&#8221;Questions about dec\u00eddalo?<br \/>\nWe are happy to help.&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_btn title=&#8221;Contact us&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;white&#8221; size=&#8221;lg&#8221; align=&#8221;left&#8221; link=&#8221;url:%2Fcontact%2F|target:_blank&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1708338440484{padding-top: 10vh !important;padding-right: 10vh !important;padding-bottom: 10vh !important;padding-left: 10vh !important;background-image: url(https:\/\/www.decidalo.com\/wp-content\/uploads\/2018\/05\/15052122.jpg?id=9601) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;200px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; 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