Platform
A central core for skills, projects and resources. Workflows that start in email and Teams. An Agent Layer that brings AI agents into the work safely. decídalo turns scattered requests into a traceable process.
Layer 1 · decídalo Core
decídalo Core connects the information you need for staffing, CVs, proposals, utilization and billing.
Layer 2 · decídalo Workflow Layer
The Workflow Layer connects decídalo to email, Microsoft Teams, Power Automate and your existing systems. Requests are recognized, processed and returned to the right channel.
Layer 3 · decídalo Agent Layer
When a case requires real reasoning, decídalo hands it to an AI agent. The agent reads the case, uses MCP tools and writes results back. Every action stays tied to the case.
From request to reply
Requests arrive in familiar channels. decídalo classifies them, handles routine work automatically and hands complex cases to AI agents or people with the right context.
Routine cases
Complex cases
Connect via MCP
Through MCP, decídalo provides AI agents with data and platform functions. Claude, ChatGPT or Copilot get their own UI in decídalo via MCP and take on tasks from users. decídalo checks permissions, logs each action and organizes collaboration between AI agents and people.
Employees open an existing case via a link or case ID in a connected AI agent.
A defined workflow automatically passes the case to the agent and incorporates the result.
Implementation
DAS connects email, Teams, M365 and existing systems and handles the technical setup.
Your IT uses DAS blueprints for M365, Power Automate, webhooks and defined workflows.
DAS configures the platform and workflows and supports your IT in integrating existing systems.
Operations and governance
Which administrative tasks take up your time? Using practical examples, we will show you how decídalo automates processes from sales to delivery.
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